Questions about our Cleaning Practices?

The Co-op has extensive standard operating procedures in place for cleaning our locations. Below are some of the key highlights.

Front Ends
Employees clean register areas regularly, including hard surfaces of the printers, screens, scales, counters, credit card machines and any other general surface. We repeat these procedures throughout the day as customer flow allows or when asked to do so by the next person in line.

Bulk Departments
We are constantly wiping down all surfaces on the sales floor in the bulk department. Scoops are washed regularly. Hand sanitizing wipes and pumps are available in the department with trash cans for discarded wipes and gloves. We have also ordered spice containers with pourable lids for our spice counters.

Other surfaces, such as door handles on coolers/freezers (Dairy, Frozen, Beverage) and counter tops in appropriate departments (Meat, Seafood, Deli, Prepared Foods) are cleaned throughout the day and as part of our closing procedures.

Other Ways We Keep the Stores Clean

Finally, we employ a third party to clean thoroughly after closing so that our stores are as safe as possible for our shoppers the next morning. These highly trained professionals clean the restrooms, employee areas, break rooms, and all shopping areas. They also wash windows and floors, clean handrails, knobs, case fronts, and water fountains, and sweep and wash down backroom areas.

We have expanded our overnight cleaning services to new locations and increased the frequency. See the schedule below:

Nightly Cleaning Schedule by Location

Hanover, Lebanon & White River Junction
7 nights per week, deep clean all areas.

Co-op Market
3 nights per week, Monday, Wednesday & Friday, deep clean all areas.

Norwich Service Center
2 nights per week, Tuesday & Thursday, restrooms, offices, customer area, conference room, drive-through desks.

Hanover Service Center
2 nights per week, Tuesday & Friday, restroom and customer area.

Resource Center
2 nights per week, Monday & Thursday, deep clean all areas.

Want Something Cleaned?

Think an area needs special attention? Feel free to speak up! We're happy to respond to any shopper request for additional cleaning.

Additional COVID-19 Links

Temporary Store Hours
Store Cleaning Info
Shopper Code of Conduct
Service Center Precautions
Archive of COVID-19 Updates

Hanover Store
45 South Park St.
Hanover, NH 03755
(603) 643-2667
8 am-8 pm

Lebanon Store
12 Centerra Pkwy
Lebanon, NH 03766
(603) 643-4889
8 am-9 pm

WRJ Store
209 Maple St.
WRJ, VT 05001
(802) 295-3400
8 am-8 pm

Co-op Market
43 Lyme Road
Hanover, NH 03755
(603) 643-2725
M-F: 6 am-8 pm
Sat-Sun: 7am-6pm

Service Center

51 South Park St.
Hanover, NH 03755
(603) 643-6650

Service Center

63 US 5 South
Norwich, VT 05055
(802) 526-9103
M-F: 7:30 am-4:30 pm

Co-op Kitchen
193 A St.
Wilder, VT 05088
(603) 442-4406
M-F: 6 am-2 pm