New Vendor2024-06-24T16:31:33+00:00

How to Become a Vendor

Thank you for considering the Hanover Co-op Food Stores to retail your products. We’re always on the lookout for new and exciting products for our customers that will help the Co-op standout in the ever-changing food and grocery industry.

We prioritize products that are sourced and produced locally, ethically, sustainably, and in ways that align with our Co-op Values. This includes brands and producers that are third-party certified, cooperatively owned, and owned/led by underrepresented communities. The products we carry are a vital part of our commitment to fostering a well-nourished community cultivated through cooperation.

The first step in being considered as a vendor at the Co-op is to submit a New Item Packet to our merchandising team. If you are a broker representing multiple brands, please submit a New Item Packet and be sure to check the box indicating your submission as a broker.

To do this, please fill out the form below and follow our shipping guidelines listed below. We must receive a completed packet for your products to be considered.

Become a new vendor
Become a new vendor

FAQs

How does the product review process work?2024-04-30T18:33:08+00:00

The Co-op has a merchandising team responsible for product selection. This team chooses the products that best fit the values of our cooperative and needs of our customers. Through our Product Designation Initiative, we prioritize products that are sourced and produced locally, ethically, and sustainably, including brands and producers that are third-party certified, cooperatively owned, and owned/led by underrepresented communities.

We evaluate potential new products using several factors, including pricing, seasonality, anticipated volume of sales, industry trends, and whether the products would be unique to our current offerings or very similar to products we already carry. Our team also must consider if existing products need to be discontinued to make room for new ones; we do this based on scan data from our stores and feedback from our employees and customers.

Should I resubmit if my product is declined?2024-04-30T18:14:29+00:00

Yes, six months following the original submission, unless you have received other instructions from the Co-op. Please do not resubmit before the six month period.

I’ve sent samples and I have not heard back, why?2024-04-30T18:11:31+00:00

Due to the sheer volume of new item submissions, the Co-op requires up to six weeks to respond.

How can I verify that the Co-op received my samples?2024-04-30T18:03:35+00:00

Ship your samples with a carrier who offers delivery verification or drop them off at our Administrative office.

Can I just take my items to the store and see if the employees like them?2024-04-30T18:44:05+00:00

We ask that you do not bring product samples to the stores. Store level employees are not responsible for new item authorization. Our merchandising team makes all new item decisions and approved items are communicated to our stores through a systematic process. Please submit new items to our administrative office to ensure our team see the products.

How do I get my products authorized at one of these distributors?2024-04-30T18:39:21+00:00

Each distributor has its own criteria that the Co-op is not involved in. Contacting them directly is best.

Which distributors does the Co-op work with?2024-04-30T18:49:20+00:00

Each of these distributors is unique in their size, scope of product, and ability to work with specific producers. While we can’t guarantee that a specific distributor would consider or authorize your product, we would be happy to discuss with you which of them might be a good fit for your products.

UNFI (United Natural Food     ph:800-451-4520
UNFI Fresh (formerly Albert’s Organics) Use website submission form
Associated Grocers of New England   ph: 603-223-6710
Black River Produce   ph: 800-228-5481
Chex Finer Foods  ph: 800-227-8114
Upper Valley Produce  ph: 802-295-7400
Food Connects(for local producers)  ph: 802-451-0538
Provisions International   ph: 802-291-6100
Vermont Roots (for local producers)  ph:888-887-6687

Why does the Co-op recommend products be delivered through a distributor vs. direct shipping or delivery to the stores?2024-04-30T18:28:53+00:00

We prefer receiving products through a wholesale distributor, as this allows for greater efficiency in ordering and receiving the products and processing invoices and payment. However, we understand that wholesale distribution is not the best fit for everyone, and the need to deliver or ship direct to us does not disqualify your product from consideration.

Please note that we are unable to receive product delivered to our stores through the mail (USPS)

Your Info

About Your Product

Please indicate which of the following applies to your product:
Are you available to do active product demos in our store locations?
If no, will you provide samples and/or funding to support demos in our store locations?

Product Information

Please attach as many of the following files as possible into a single PDF, Word, Excel or Zip file.

  • Ingredient lists and nutrition information (if not already included on sample product packaging)
  • Distributor and/or Broker Information
  • Promotional Calendar and Demo Support Information
  • List of Current retailers carrying your product in the immediate NH/VT area
  • Wholesale Price List that includes (if possible): UPC, Order Number, Size, Case Pack, Wholesale prices by case/unit, and direct shipping costs
  • Other pertinent information such as: Point-of-sale Material, Pamphlets, Customer Testimonies, press/advertising
  • Organic and/or Fair Trade certifications (if applicable)
  • BROKERS: Include your line list and pertinent sell sheets

Shipping Your Product To Us

Please indicate if you will be shipping samples of your product: *

After filling out and submitting this form please make note of the following shipping information when sending your product sample to us.

If shipping through USPS:

PO Box 633 Hanover, NH 03755

If shipping through FedEx or UPS:

224 Holiday Drive White River Junction, Vt. 05001

Please mark the New Item Packet “Attention: Co-op Food Stores Merchandising – New Item Information”

To ensure that we receive your product, it must be sent to the Co-op’s Administrative Offices. Depending on which shipping method you use, please note the difference in addresses.

If your product is time/temperature sensitive please send to us via FedEx or UPS to ensure timely delivery.

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